Features introduce in Odoo 20 Release
- AI Agents: natural-language process automation, record creation/update, voice interaction, MCP integration, automatic model selection, and AI-assisted workflows.
- Accounting: Accounting AI assistant, bill payments from Odoo, improved reconciliation, bank consistency, asset depreciation, and enhanced tax/localization features.
- Sales: sales dashboard, editable margins/prices, payment-based commissions, fixed prepayments, overage billing, and description-only order lines.
- CRM: improved activities, automation, lead/customer workflows and AI-assisted processes.
- Inventory: improved replenishment, warehouse operations, delivery processing and inventory costing.
- Manufacturing: improved BoM management, work-order Kanban/Gantt, planning, backorders and work-center management.
- Purchase: improved purchasing and vendor workflows integrated with inventory/accounting.
- eCommerce: AI product editing, automatic cross-sell suggestions, automated review requests, improved product/event blocks and recurring donations.
- POS: combo recommendations, booking views, product snoozing, simplified receipts, employee access levels, and WhatsApp/SMS receipts.
- Project: project roles, portal-user task assignment, improved collaboration, printable schedules and enhanced profitability analysis.
- Marketing Automation: AI campaign creation, event triggers, webhooks and visual workflow builder.
- Payroll: salary simulation, test pay runs, improved salary rules, flexible working schedules and salary indexation.
- Employees: redesigned employee management, salary simulation, remote-work integration and variable schedules.
- Calendar/Appointments: improved booking/rescheduling, multiple calendars, availability sharing and faster Google/Outlook synchronization.
- Discuss/Phone: call transcripts and summaries, polls, channel categories, call-flow designer and improved softphone.
- Maintenance: Gantt views, team-specific stages and UX improvements.
- PLM: BoM comparison, improved ECO/version management and universal ECO reports.
- Sign: responsive/mobile signing, QES support, more alphabets, reordered signers and record updates from signed fields.
- Website: AI-assisted website/product creation and new templates/blocks.
- Industry solutions: new packages for areas including beauty, catering, community care, electronic refurbishment, interior design and custom industrial equipment.
Odoo 20 Feature List